Terms & Conditions
Oraseen by MecroAge Technologies Pvt. Ltd.
By visiting our store and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or placing any order.
Title
Last updated: April 2025
1. General Conditions
You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any viruses, code, or destructive files. Violation of any Terms may result in termination of your services.
2. Accuracy of Product Information
We strive to display product descriptions, prices, and availability accurately. However, we do not guarantee that the information is always up to date or free from typographical errors. Product images may vary slightly from actual products due to lighting and display settings.
3. Orders & Payments
All prices are listed in Pakistani Rupees and include applicable taxes.
We offer Cash on Delivery and may offer card/bank payments through secure third-party payment gateways.
Orders are subject to availability and confirmation. We reserve the right to cancel or limit orders at our discretion.
4. Shipping & Delivery
Orders are processed within 1–2 business days. Delivery across Pakistan may take 2–5 working days depending on your location.
Once shipped, tracking details will be shared via SMS or email.
We are not liable for delays caused by courier services or force majeure events.
5. Returns & Refunds
You may request a return within 7 days of receiving your order.
Products must be unused, undamaged, and in original packaging.
To start a return, contact contact@oraseen.com with your order number and reason for return.
Refunds will be processed only after we inspect the returned item.
Shipping charges are non-refundable unless the item was incorrect or defective.
6. Warranty Policy
All Oraseen smartwatches come with a 1-year limited warranty for manufacturing defects.
The warranty does not cover:
Water damage
Physical damage, mishandling, or unauthorized repair
Accessories
To claim warranty: Email contact@oraseen.com with proof of purchase and issue details.
7. Intellectual Property
All content on this website including logo, product images, descriptions, branding, and layout is the property of Oraseen and may not be copied, distributed, or reused without permission.
8. User Account & Security
If you create an account on our store, you are responsible for maintaining the confidentiality of your credentials and restricting access to your device. Oraseen is not responsible for unauthorized access resulting from negligence.
9. Limitation of Liability
Oraseen shall not be liable for any damages that result from the use or misuse of our website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
10. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Updates will be posted on this page, and continued use of our store constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be handled in the courts of Lahore, Pakistan.
1. General Conditions
You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any viruses, code, or destructive files. Violation of any Terms may result in termination of your services.
2. Accuracy of Product Information
We strive to display product descriptions, prices, and availability accurately. However, we do not guarantee that the information is always up to date or free from typographical errors. Product images may vary slightly from actual products due to lighting and display settings.
3. Orders & Payments
All prices are listed in Pakistani Rupees and include applicable taxes.
We offer Cash on Delivery and may offer card/bank payments through secure third-party payment gateways.
Orders are subject to availability and confirmation. We reserve the right to cancel or limit orders at our discretion.
4. Shipping & Delivery
Orders are processed within 1–2 business days. Delivery across Pakistan may take 2–5 working days depending on your location.
Once shipped, tracking details will be shared via SMS or email.
We are not liable for delays caused by courier services or force majeure events.
5. Returns & Refunds
You may request a return within 7 days of receiving your order.
Products must be unused, undamaged, and in original packaging.
To start a return, contact contact@oraseen.com with your order number and reason for return.
Refunds will be processed only after we inspect the returned item.
Shipping charges are non-refundable unless the item was incorrect or defective.
6. Warranty Policy
All Oraseen smartwatches come with a 1-year limited warranty for manufacturing defects.
The warranty does not cover:
Water damage
Physical damage, mishandling, or unauthorized repair
Accessories
To claim warranty: Email contact@oraseen.com with proof of purchase and issue details.
7. Intellectual Property
All content on this website including logo, product images, descriptions, branding, and layout is the property of Oraseen and may not be copied, distributed, or reused without permission.
8. User Account & Security
If you create an account on our store, you are responsible for maintaining the confidentiality of your credentials and restricting access to your device. Oraseen is not responsible for unauthorized access resulting from negligence.
9. Limitation of Liability
Oraseen shall not be liable for any damages that result from the use or misuse of our website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
10. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Updates will be posted on this page, and continued use of our store constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be handled in the courts of Lahore, Pakistan.